Frequently Asked Questions
Find answers to common questions about shipping containers, container sizes, new and used containers, purchasing, delivery and storage solutions.
Shipping Container Questions Answered
Whether you are comparing a 20ft shipping container, looking for a 40ft container, considering a used storage container or preparing for delivery, these frequently asked questions can help you understand the process.
Shipping Containers
What is a shipping container?
A shipping container is a durable steel container originally designed for transporting cargo. Shipping containers are also commonly used for storage and other commercial or construction-related applications.
What is a Conex box?
“Conex box” is a commonly used term for a shipping container. You may also see terms such as Conex container, Connex box, cargo container or storage container.
What can shipping containers be used for?
Shipping containers can be used for cargo transportation, commercial storage, equipment storage, construction projects and other applications where a suitable container is permitted.
Customers should confirm local requirements before using a container for a particular property or project.
Do you sell shipping containers for storage?
LOTUS Containers Inc. offers shipping container options that may be suitable for storage applications, depending on availability and container specifications.
Container Sizes & Dimensions
What shipping container sizes are available?
Container availability can vary, but common sizes include 10ft, 20ft and 40ft containers, as well as 40ft High Cube containers.
Availability should be confirmed for the specific product and delivery location.
What is the difference between a 20ft and 40ft container?
A 40ft container provides greater overall floor space than a 20ft container while maintaining a similar standard width.
The best choice depends on the amount and type of cargo or storage space required.
What is a 40ft High Cube container?
A 40ft High Cube container is designed with additional interior height compared with a standard-height container, providing additional vertical capacity.
Where can I find shipping container dimensions?
LOTUS Containers Inc. provides container specifications on applicable product pages and through our container sizes and dimensions information.
Dimensions can vary depending on the specific container configuration, so verify the specifications before ordering.
New & Used Containers
Do you sell new shipping containers?
New or one-trip shipping containers may be available depending on current inventory and location. Check the applicable product listing or contact LOTUS Containers Inc. for current availability.
Do you sell used shipping containers?
Used shipping containers may be available in different conditions. Availability and condition should be confirmed for the specific container before purchase.
What is a one-trip shipping container?
“One-trip” commonly refers to a container that has been used for a limited cargo voyage before being sold into the secondary market. Exact condition can vary, so customers should confirm the specific product details.
Are used containers suitable for storage?
A used container may be suitable for storage depending on its condition, specifications and intended use. Customers should evaluate the condition and confirm suitability before purchasing.
Buying a Shipping Container
How do I buy a shipping container?
Start by selecting the container size, type and condition that best fits your requirements. Review the product information, confirm availability and delivery requirements, then complete the applicable purchasing process.
How much does a shipping container cost?
Shipping container prices can vary based on container size, condition, configuration, availability, destination and transportation requirements.
The current product price should be confirmed on the applicable listing before purchase.
Can I request a quote?
Yes. If you need assistance with a container or delivery requirements, you can contact LOTUS Containers Inc. through our Request a Quote page.
Can I buy a shipping container online?
Where online purchasing is available, customers can review the applicable product information and follow the checkout process provided on the website.
For products requiring additional delivery or order confirmation, customers may need to communicate with LOTUS Containers Inc. before finalizing the order.
Delivery & Transportation
Do you provide shipping container delivery?
Delivery options depend on the container, destination and applicable transportation requirements. Contact LOTUS Containers Inc. to confirm delivery availability for your location.
How does shipping container delivery work?
The process generally begins with selecting a container and providing the delivery location. Availability and delivery requirements are then confirmed before transportation is arranged.
Customers should ensure that the delivery site has suitable access and adequate space for the container and delivery equipment.
Do you ship shipping containers across the USA?
LOTUS Containers Inc. serves customers throughout the United States. Delivery availability, transportation options and applicable charges should be confirmed for the specific destination and container.
Do you ship containers to Canada, Europe or the UK?
International orders may be possible depending on the product, destination, transportation requirements and applicable import or export requirements. Contact LOTUS Containers Inc. to confirm whether your destination can be served.
Container transportation requirements can differ significantly by destination. Always provide the complete delivery location so applicable transportation requirements can be reviewed before an order is finalized.
Storage Containers
Can shipping containers be used as storage containers?
Yes. Shipping containers are commonly used for storage of equipment, materials, inventory and other appropriate goods.
The container’s condition, dimensions and configuration should be considered when selecting one for storage.
What size container is best for storage?
The appropriate size depends on what you intend to store, the available space at the delivery site and your expected storage needs.
A 20ft container is often considered for general storage requirements, while larger containers can provide additional capacity.
Can I place a storage container on my property?
Whether a container can be placed on a particular property depends on local zoning, building requirements, property restrictions and site conditions.
Customers are responsible for checking applicable local requirements before placing a container on their property.
Payment & Orders
What payment methods do you accept?
Available payment methods are shown during checkout or provided by LOTUS Containers Inc. through authorized purchasing channels.
Payment methods may include options such as credit or debit cards, ACH, bank transfer or other supported payment methods, depending on the order and checkout configuration.
How can I verify payment instructions?
Use only payment instructions provided through the official LOTUS Containers Inc. website or confirmed through an authorized company communication channel.
If payment instructions change or appear unusual, contact LOTUS Containers Inc. through the official website before sending funds.
Can I get help with my order?
Yes. If you have questions about an order, product information or delivery, contact LOTUS Containers Inc. through the official Contact Us page.
Customer Support
How do I contact LOTUS Containers Inc.?
Visit our Contact Us page for the official contact information and available methods of communication.
Can LOTUS help me choose the right container?
Our team can provide information about available container sizes, configurations, conditions and applicable delivery considerations.
Customers should explain their intended use, required dimensions and delivery location so the available options can be evaluated.
How can I verify that I am dealing with the official LOTUS website?
Because fraudulent websites and impersonation can occur online, customers should verify that they are using the official LOTUS Containers Inc. website and official contact information before submitting personal information or making a payment.
Visit our Verify LOTUS Containers Inc. page for additional information.
Still Have Questions?
If you cannot find the information you need, contact LOTUS Containers Inc. for assistance with container sizes, availability, purchasing and delivery requirements.
